2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel

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This is a podcast episode titled, 2022 OmniStars Spotlight | Stefanie Kruse Walgreens VP Digital Commerce & Omnichannel. The summary for this episode is: <p>Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse discusses what it takes to help a pharmacy retailer like Walgreens meet rising consumer expectations around service. Brought to you in partnership with <a href="https://quorso.com/" rel="noopener noreferrer" target="_blank">Quorso</a>.</p>

DESCRIPTION

In this special OmniStars edition of the Omni Talk Retail Spotlight Series, brought to you in partnership with Quorso, Chris Walton and Anne Mezzenga sit down with Walgreens VP of Digital Commerce and Omnichannel Stefanie Kruse to discuss what it takes to help a pharmacy retailer like Walgreens continue to meet rising consumer expectations around service.

Together they discuss:

  • The rollout of nationwide 2 hr delivery from Walgreens
  • The unique omnichannel dynamics of pharmacy operations
  • The evolving nature of the store employee's day-to-day work within a Walgreens store

Music by hooksounds.com